Skip to main content

Setup Recommendations


Install Path

We recommend that every user installs the Performer Suite (PS) locally on their machine, with the connection to a central PS DB.
If you are missing windows-rights, an admin can roll out the PS centralized (see below 'Alternative Setup').

Recommended path:

  • C:\PerformerSuite

  • C:\Users\<USER>\Documents\PerformerSuite

Alternative Setup

  1. Install the Performer Suite centralized in one shared network folder, like OneDrive or similar (single installation). / Note: Depending on your LAN speed, starting the Performer Suite can be much slower than a local installation.

  2. Centralized packaging and roll out (multiple installations). / Note: Same as the recommended way above, but rolled out by an admin.

  3. Deploy the Docu Performer into Citrix is possible (single installation, streamed). / Note: Not optimized yet.


Which database should I use?

We recommend MS SQL Server over Oracle DB.
The reason for this is you don't need to use extra Oracle instant clients, the configuration and especially the troubleshooting is much easier (based on reports from our Support team).

Are you using Oracle?
Please make sure to install a 64-bit Oracle Instant Client.

If you only have a 32-bit Instant Client, please follow this guide to also install the 64-bit Instant Client.
You can have both bit-Version installed at the same time. See: Install both x86 (32-bit) and x64 Oracle Clients on your machine

Performer Suite Database Selection with SQL Server marked
SQL Server Configuration with SQL Server Authentication marked
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.